NDIS Support Coordination in Adelaide

NDIS Support Coordination
That Makes a Difference

Nganana Inc. offers National Disability Insurance Scheme (NDIS) funded Support Coordination for eligible participants and can assist in the process to determine the level of Support coordination required.

Coordination of Supports

The delivery of Coordination of Supports is a more robust support coordination process reflecting greater levels of complexity within a participant’s assessment of needs, and the identified supports funded to meet those needs.

Coordination of Supports is about strengthening a participant’s ability to design and build their support plan, with an emphasis on linking into the broader systems of services available across a complex service delivery environment. Coordination of Supports is focussed on building capacity for participants to direct their lives own lives, including exercising choice and control where able. The process is a collaborative one, which includes participants and their support networks to work together to understand funding arrangements, expectations, and how service delivery can be arranged to enable participants to guide outcomes toward self-directed ends. Coordination of Supports also includes mentoring, coaching and supporting participants to develop capacity and resilience in their network.

The intended outcomes of providing Coordination of Supports is to build engagement, enhance outcomes, and empower participant’s capacity and ability to design, develop and implement their supports in a sustainable fashion.

These functions include, but are not limited to:

Over time, as a participants capacity is strengthened as demonstrated in reporting processes, Support Coordination may be replaced by Support Connection.

Do you need help coordinating
your supports? Our team can help.

At Nganana, we care about providing compassionate care that respects individual needs. If you or a loved one requires support, don’t hesitate to reach out. We’re here to help.

Specialist Support Coordination

Specialist Support Coordination is delivered utilising an expert or specialist approach, necessitated by specific high complex needs or high-level risks as identified within a participant’s assessment of needs, and the identified supports and strategies identified as being potentially able to meet those needs.

Specialist Support Coordination in general terms is equivalent to complex case management. Specialist Support Coordination therefore needs to be delivered by an appropriately qualified and experienced practitioner, to address highly complex barriers impacting on the ability to implement their plan. Suitably qualified practitioners can come from the allied health professions (psychology, occupational therapy, registered nurse), and social work.

The role of the Specialist Support Coordinator is typified by the following:

Specialist Support Coordination should reduce complexity in the participant’s support environment in the context of broader systems of support, whilst also assisting the participant to connect with NDIS supports, negotiate solutions with multiple stakeholders and build capacity and resilience. Specialist Support Coordination may also involve assisting in resolving points of crisis for participants, and ensuring a consistent delivery of service during crisis situations.

The intended outcome of specialist support coordination is that complexities and barriers affecting a participant’s capacity and ability to implement their plan are reduced, and may be replaced by support coordination in subsequent plans. Specialist Support Coordination may also involve development of an intervention plan which will be put in place by disability support workers.

Our SSC Position Statements

Person-Centred Approach

Nganana’s SSCs provide coordination that places you at the centre of your service provision. We look at who you are as a person and what services suit you the best, not just your disability. We are all individuals wanting supports catered to our needs, not our disability needs. Nganana’s SSCs strive to working alongside you to achieving this.

Culturally informed practice

Whilst not an indigenous organisation, Nganana’s SSCs are committed to Closing the Gap for our First Nations people and supporting CALD people under the NDIS. We understand how your cultural needs play a significant role in the supports you receive, and will work alongside you and your culture to achieving your goals.

Hospital and Prison discharge

Nganana’s SSCs have significant experience in supporting you to be safely discharged from hospital and back into your own home, so that you can remain in the community and work towards achieving your goals. We work alongside you and hospital / prison staff to provide best-practiced coordination of discharge.

Complex Specialist Support Coordination

Should you require to move into a supported accommodation, our SSCs are able to assist you throughout the process of obtaining the right level of supports in your NDIS Plan, for you to transition into a supported accommodation that suits you the best.

Complex Specialist Support Coordination

Nganana’s SSCs have vast experience resolving complex barriers that you might face, which can further impact your disability needs, and ability to be as independent as possible. This can include homelessness, domestic violence, drug and alcohol abuse, exploitation, and significant changes to your disability/health needs. Our SSCs will support you to utilise your NDIS Plan + mainstream services to resolve these complex barriers.

General enquiries